We offer a free repair service within the warranty period of 3 years.
Simply contact us at email@example.com in case of malfunctions. To speed up the procedure, please send us as much details as possible regarding the technical issue you are facing. We will then send you a return form and a shipping return label, free of charge.
The average repair time is about 2 weeks after our watchmaker receives your watch.
In case the warranty period has ended, our watchmaker will first provide you with an estimate of the repair costs. After your approval, your watch will be repaired at the agreed cost.
You can also request a battery replacement via firstname.lastname@example.org. Batteries last on average about 2 to 3 years. A battery replacement costs 30€, shipping and return included. Battery replacements can also be done by any regular jewel- and watch store close to your doorstep, by which you will avoid the shipping fees.